agency

/ˈeɪdʒənsi/
noun
  1. A business or organization that provides a particular service.
    • The travel agency booked our flights and hotel for the vacation.
    • The government agency is responsible for environmental protection.
    • She found a job through a temporary employment agency.
  2. The ability or power to act and make choices independently.
    • Having agency means you can take responsibility for your own actions.
    • The new policy gives local communities greater agency over land use.
    • Teenagers often want more agency in deciding their own schedules.
Antonyms
What does "agency" mean? | whatsthatwordmean | whatsthatwordmean