concierge

/ˌkɑnsiˈɛrʒ/
noun
  1. A hotel employee who helps guests with services such as making reservations, arranging transportation, and providing local information.
    • We asked the concierge to book tickets for the evening show.
    • The concierge arranged a taxi to the airport for our early morning flight.
    • The concierge recommended a great Italian restaurant near the hotel.
  2. A person or service that provides personalized assistance or coordination, especially in a residential building or business.
    • The apartment building has a concierge who receives packages and greets visitors.
    • The company offers a travel concierge service that plans entire vacations for clients.
    • Her job as a medical concierge involves helping patients schedule appointments and find specialists.
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