depersonalise

/diˈpɜrsənəlaɪz/
verb
  1. To make something less personal or individual; to treat someone as if they are not a person but an object.
    • The hospital's new rules depersonalise patients by referring to them only by their room numbers.
    • The company's automated system depersonalises customer service, leaving callers frustrated.
    • Online interactions can sometimes depersonalise people, making it easier to be rude.
Synonyms
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