humanization
/ˌhjuːmənəˈzeɪʃən/
noun
- The process of making something more human or humane, or of giving human qualities to something.
- The humanization of the workplace has led to better employee satisfaction.
- Advances in robotics include the humanization of machines to make them easier to interact with.
- The movie shows the humanization of a villain, making the audience sympathize with him.
Synonyms