inbound
/ˈɪnbaʊnd/
noun
- A phone call or communication coming into a call center or business.
- She handles all inbound from customers who need technical support.
- The call center receives over a thousand inbound every day.
- We track the number of inbound to measure customer demand.
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adjective
- Traveling or heading toward a destination, especially a central location or home base.
- All inbound traffic on the highway was delayed due to the accident.
- We need to process the inbound shipments before the end of the day.
- The inbound flight from Chicago is scheduled to arrive at gate 12.
- Relating to marketing or sales efforts that attract customers through helpful content and engagement rather than direct outreach.
- Inbound leads are often more qualified than those from cold calling.
- The company hired a specialist to improve its inbound sales process.
- Our inbound marketing strategy focuses on blog posts and social media to draw in new customers.
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