nondelivery
/ˌnɑndɪˈlɪvəri/
noun
- The failure to deliver something that was expected or promised, such as mail, goods, or a service.
- The customer filed a complaint about the nondelivery of her online order.
- Nondelivery of the package was caused by a snowstorm that blocked the roads.
- The company offered a refund for the nondelivery of the furniture.
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