ombudsmanship
/ˈɑmbədzmənˌʃɪp/
noun
- The skill, practice, or role of being an ombudsman; the art of handling complaints and mediating disputes.
- The course teaches ombudsmanship techniques for corporate dispute resolution.
- Her ombudsmanship helped resolve the conflict between the tenants and the landlord.
- Good ombudsmanship requires patience, fairness, and excellent listening skills.
Synonyms